Shipping & Returns

★Payment safe and secure through PayPal. Shipping and Handling service by Deutsche Post.
   

  • For payment, we accept all major credit cards which are processed through Paypal. If you wish to pay by credit card and do not have a Paypal account, then not to worry! You do not need a PayPal Account to pay for your items through PayPal. After you submit your order click the "Pay Now" button, scroll down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
  • Payment must be made in full and have cleared before the item is shipped.
  • If you are having any issues with PayPal, please do not hesitate to contact us and we will attempt to assist you in anyway that we can.
  • If you purchase something and change your mind before paying please let us know and we will cancel the transaction.

Also - if you are ordering a custom item, keep in mind that I do not begin work on an item until payment has been received.

★Because of the custom nature of my items, production time can vary depending on the materials I have on hand. I will contact you with a shipping estimate after your order is placed. If all materials are in stock, expect 2-3 days production time plus shipping. I may also require an additional week during sales and holidays, or if the materials I need to produce your item are not in stock. I will keep you updated on the status of your order, but please feel free to mail me at any time if you have questions.  


  • We are located in Germany. Shipping to the USA and other overseas countries takes approximately 1-2 weeks.

★I want you to enjoy your handmade jewellery. I try to describe the items as accurately as possible,    and place clear pictures in my listings. I therefore trust that the received item will meet your expectations.

Nevertheless, if you are unhappy with your purchase, please contact me. I am sure we will be able to work out a solution.

 
Back
Copyright © 2017 ernaprice.com. Powered by Zen Cart Template by Zen Flavor
Artwork "Wren in the Leaves" by Katie Grider at OnlyPrettyThings
Paypal